Dealing with such an old system can become stressful for everyone involved from Superintendent to Board members to Management and mostly residents. We were dealing with poor indoor air quality, constant rattling and clanking every time the Heating and AC kicked in, inconsistencies with heating and cooling from one end of the building to another and in individual units. High costs just to continuously repair them in hopes they would last through another winter, summer. HVAC units abandoned by others who thought patchwork would cover the problem and not realizing it ends up costing the Corporation thousands of dollars. The list of inconsistencies just goes on. We finally made the decision to revisit our HVAC situation and weigh our options. The board of directors unanimously agreed to move ahead with replacing the old with new the residents deserved it.
After reviewing several quotes from different companies we chose Lux-bull. They understood our needs, answered all our questions and put together a plan for us that was affordable and doable. Their sincerity and attentiveness was a plus. The team at Lux-bull made it so easy for us to talk to them and never thought any of our questions were dumb. After their walk through with Management the put together the best system solution for our building. I want to add this was all during Covid19 outbreak so that was just another stress factor.
Moving forward, I cannot express how happy I am with the decision we made to go with Lux-bull. Dave and his team were efficient, quick and reliable. Feedback from residents was positive. They were happy that finally they were going to be able to enjoy comfortable temperature and cleaner air within their unit and not worry how they were going to keep warm through the next winter. Kudos to the technicians, who kept within covid19 guidelines and for not disrupting anyone’s daily routine. I was informed that the guys were so quiet you didn’t even know they were in the unit. To Richard who supervised the job from beginning to end and some. An enormous special thank you to Dave and Peter who made it happen. Just thank you for the amazing work and respect you all showed to residents. I commend you all. I really hope anyone considering replacing or retrofitting their HVAC system to reach out to Lux-bull and discuss your needs. I would and will definitely recommend Lux-bull a hundred times over! Oh I need to add, it also made a big difference on our hydro bill which was a bonus for all residents. Again, thank you Lux-bull Team.